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What is Webhook?

Webhook is a method for one application to send real-time data to another by triggering an HTTP callback when a specific event occurs. In CRM systems, webhooks enable instant updates, integrations, and automation between platforms.

Table of Contents

Full Definition

Webhooks allow immediate data transfer without polling.

They power integrations like lead capture, notifications, and data syncing.

Securing webhook endpoints is essential to prevent unauthorized access.

Examples

  • Enables real-time communication

  • Supports automation and integrations

  • Reduces API call overhead

Benefits

  • Requires secure implementation

  • Debugging can be challenging

  • Depends on reliable network connections

Common Mistakes

  • Validate incoming webhook data thoroughly.

  • Monitor webhook failures and retries.

Conclusion

Webhooks are key to building responsive and connected CRM ecosystems.

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